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About Chemist Direct

Chemist Direct is one of Australia’s leading e-commerce pharmacies and is rapidly expanding to meet global goals. The company was founded in 1998 as the first online pharmacy. Today, the company has more than two decades of experience in the prescription drug business. Chemist Direct has earned the trust of over 300,000 customers globally and is Australia’s leading online pharmacy. In general, the security and confidentiality of customer information is Chemist Direct’s primary concern. The company is approved by the NSW Pharmacy Council.

Other ways to get discounts on Chemist Direct Australia
Sign up to Chemist Direct Australia and save up to 40% on selected items.
Sign up to RetailMeNot to get Chemist Direct Australia shopping coupon codes.
Free shipping within Australia on all orders over $99 regardless of weight.
Chemist Direct Australia operates a 7 day return policy on all items that do not fall within the public interest category.
Chemist Direct Australia offers free coupons from time to time, so you should check their page regularly to find them.

Chemist Direct Australia Shipping Policy
Chemist Direct Australia offers free delivery to any customer on orders over $99 in Australia. For items below this amount, standard rates may apply.

For international shipping, please visit the company’s shipping page and review the policy for actual costs.

Does Chemist Direct Australia offer a returns policy?
Chemist Direct Australia is committed to providing customers with peace of mind every step of the way. Therefore, they allow customers to return items on their own or receive a partial refund or exchange for other products. However, all returns must be completed within 7 days of product delivery.

Unfortunately, products in the public interest, such as infant formula and vitamins, cannot be returned.

Can I cancel a pending order?
Yes, you can cancel your requested order, but standard cancellation fees will apply. For more information, please see their cancellation policy.

How to contact Chemist Direct Australia customer service?
If you have any questions about the products or services offered by Chemist Direct Australia, please contact their support team who are ready to help. For specific advice from your pharmacist you should call +61 2 9389 0202 and one of the medical representatives will be happy to help you. Other issues, such as placing an order, can be resolved by contacting 1300 024 364 or sending an email. Alternatively, you can submit an inquiry through the form available on the Platform for assistance.