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About Ticketmaster
Ticketmaster is the largest ticket sales agency in the United States. Sell tickets to the hottest shows as a service. Broadway shows, concerts, sporting events, and conventions all use Ticketmaster as their point of sale.
It used to be that you had to stay overnight outside your local box office to get the best concert tickets. Today, you can sit in front of your computer or your favorite device in your pajamas and wait in a virtual queue.
Use the venue map to buy the perfect seat on Ticketmaster, sometimes even selecting specific seats. Looking for tickets to a sold-out show? Passengers with additional seats can sell them directly through Ticketmaster. This is a secure way to purchase second party tickets.
Here are some additional money-saving tips and FAQs to help you make your purchasing decision.
Tips to Save Ticketmaster
Purchase your tickets at the box office to avoid additional Ticketmaster fees.
Check out couponsau before shopping on Ticketmaster. If the event isn’t selling well, you can usually find discounted tickets.
Create a free Ticketmaster account and subscribe to Ticketmaster emails. Around your birthday and at the end of the year, Ticketmaster will send you coupons for your next purchase. Coupons usually expire at the end of the following year.
Check your email for Ticketmaster coupons. From time to time, Ticketmaster may issue vouchers to customers who have been previously overcharged. One may be used per order.
If you or your friends are unable to attend the event, please sell any tickets you purchased through Ticketmaster. It’s easy to transfer tickets electronically to the purchaser.
Does Ticketmaster run promotions or markdowns on its products?
Ticketmaster offers special offers for certain events. This could include family packages or cheap tickets to events that don’t sell out quickly. Buy special packages or discounted tickets here.
Does Ticketmaster offer free shipping?
Print your Ticketmaster purchase for free at home or use the Ticketmaster app at the event door. If the event is at least next month, you can get free shipping through USPS. Expedited options are available for a fee.
What is Ticketmaster’s return/exchange policy?
Not all purchases made on Ticketmaster are eligible for refunds. If your ticket is refundable, a link will appear in your account asking you to request a refund within 72 hours of purchase. Tickets can be redeemed for better seating up to one week before the event. If an event is cancelled, Ticketmaster will send an email with refund details.
How do I contact Ticketmaster?
Please call Ticketmaster Customer Service: 800-653-8000. You can chat live through your Ticketmaster account. Log in and look for the “Live Chat” button. You may also email Ticketmaster with any questions or concerns.
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