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About PromGirl
Since 1998, PromGirl has offered prom dresses in a variety of cutting-edge designs. The company initially promised to offer the latest in prom attire, but has since grown into one of the most respected names in the industry, often referred to as the online prom supermarket. The company adds to its eye-catching inventory by relentlessly scouring fashion shows and markets across New York for gowns that prom-goers will never forget.

PromGirl Saving Tips and Tricks
Save up to 75% when purchasing from the sale section. Click on the Sales tab in the toolbar at the top of the screen to get there. New items are on sale all the time, so check here while you can.
Sign up for PromGirl’s email newsletter and be the first to know about sales, promotions, sweepstakes and more. Simply enter your email address in the field at the bottom of the screen to sign up.
Receive instant offers and promotions sent to your mobile phone by signing up for PG SMS plan.

Scroll down the home page of the website to take advantage of the different offers displayed in the page banners. Click on the offer that interests you and the discount will be automatically added to your total.
Social media followers have access to exclusive promotions and sales that no one else has. To stay up to date, follow the company on Facebook, Instagram, YouTube or Twitter.

If you find your garment on sale at a lower price at another reputable retailer within 15 days, we’ll refund the difference plus 2%.

What is PromGirl’s shipping policy?
When your order is placed and shipped, PromGirl will send you an order confirmation. Orders placed before 9:00 AM ET will be shipped from the warehouse the same day, with shipping times tiered based on your flat fee. For orders $500 or more, a signature is required upon delivery.

What is PromGirl’s return policy?
If you’re not satisfied with your garment, you can get a full refund by purchasing it at original price and requesting a return within 7 days of delivery. If you are returning a discounted item, you will only be refunded store credit. Certain items, such as those marked “Final Sale,” are not eligible for refunds.

Where can I use PromGirl promo codes?
If you have a valid promotional code, you can use it during checkout. First, after selecting the items you want to purchase, click on the shopping cart. This will take you to the payment screen where you will see a box titled “Apply Code”. Enter your code here and the discount will be applied immediately.

How to contact PromGirl customer service?
If you have any questions about purchasing a dress from PromGirl, please call Customer Service during regular business hours: 1(888) THE-PROM. If you prefer, you can also contact the company via email: support@promgirl.com.