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About Klook

If you’re looking for a new round-the-world travel experience, Klook is your ideal choice. Klook offers experiences handpicked by expert staff. From bike tours in Macau to day trips to Paris, there is a wide range of products. You can also purchase travel products such as tickets and SIM cards. Best of all, Klook offers deep discounts on all services, allowing you to see more information at a lower cost. The company focuses on travel in Asia, but also offers options in Europe, North America and other regions.

Klook money-saving tips

Subscribe to the Klook newsletter and you will receive discount notifications via email.

Earn Klook points by booking travel and creating reviews.

Download the Klook app and create an account to introduce your friends. Friends will receive a $3 credit for each purchase you make.

If you discover a data breach and earn over $100, fill out a bug bounty report.

Does Klook have any online promotions for Cyber Monday this year?
Please check back often as we will frequently update this page with all Klook Cyber Week deals, sales and discount codes. Most promotions will begin on Friday, October 26, 2024.

How to send tickets on Klook?
When using Klook, you are basically buying a voucher for a specific travel experience or product. In most cases, Klook will send you a digital copy of the coupon via email. When you need to travel, you can print or provide an electronic voucher. Specific requirements vary by carrier. Please be sure to read the terms of use. You may also need to produce other documents.

What is Klook’s cancellation policy?
Klook’s cancellation policy depends on the product. This is because each carrier has different policies. Please visit the Tours, Tickets or Programs page for more information. Below the name and number of the review, you’ll see cancellation instructions. Some programs can be canceled for free at any time, while others require a certain amount of notice. If you’re unsure about your travel plans, we recommend choosing a product with a relaxed cancellation policy. If you need to cancel, please contact Klook customer service team. They will handle your request and process your refund.

About Klook Credit
You can earn Klook points by shopping on Klook. These points will accumulate in your account and you can enjoy discounts. Every 10 points is worth HKD1. You can also review your travels and experiences on the company’s website and earn points. Please note that unused points expire at the end of the calendar year.

About Klook Bug Bounty Program
If you have experience with online data security protocols, you can participate in the Klook bug bounty program. If you discover a vulnerability while using the Klook website or app, please submit a report. If the issue is valid and has not been resolved by the Klook team, you will be rewarded. The amount depends on the severity of the problem, but usually ranges from $100 to $1,000 or more.

How to contact Klook customer service
Klook provides customer support 24 hours a day, 7 days a week. To contact us, please go to our customer service page and click the “Ask Klook” button at the bottom. Choose a topic and fill out the online form to continue. If you have already made a reservation, you will be asked to log in and select a product that offers a more targeted service.