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About HD NET
HD NET Limited understands that customers require trustworthy service. In order to achieve this goal, HD NET Limited has taken extensive measures to ensure that all products and services not only meet the needs of customers, but are redundant and scalable to continuously exceed customers. High-quality dedicated bandwidth means that unlike most other ISPs, they don’t oversell bandwidth to keep costs down. This approach inevitably slows down the network and causes significant downtime for end users. Instead, HD NET Limited allocates specific bandwidth to each customer to ensure consistent high performance.
HD NET Limited has made every effort to ensure the highest level of security including security netting, reinforced door frames, 24x7x365 video surveillance, alarm and broken glass remote monitoring, proximity card access and personnel controls. Its network is maintained at more than twice the capacity used by customers, leaving plenty of headroom for periods of high usage. Do you have a complex IT infrastructure? Their passionate and experienced staff take pride in designing innovative, high-performance solutions to make your life easier.
HD NET Network FAQ
How do I pay my bills?
Payment is payable to Voyager Internet Limited, ASB number 12-3221-0092790-00. Please be sure to provide your 8-digit Voyager customer account number for reference. Invoice or other optional reference. If you need help, please contact them.
What is my billing cycle?
Most customers’ billing cycles run from the 1st to the last of each month, but your billing cycle may coincide with any day of the calendar month.
When will I receive my first invoice?
Your first invoice will be sent based on the start of the first full month (page 14). For example, if you connect on October 15th, you will receive your first invoice in early October.
How do I change my payment method?
Please contact your credit services department to change your payment plan.
Can I make a one-time payment based on an invoice from my bank account?
The one-time payment can be deposited directly into your bank account 12-3221-0092790-00, using your account number as a reference.
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