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About Farfetch

Since 2007, Farfetch has been providing clothing for all members of the family. Based in London, the company sources products from the world’s most fashionable designers. Farfetch was founded by José Neves, who remains CEO. Your clothing app supports over 11 languages. The purpose of the company is to provide small independent boutiques with a place to promote their products online. Although the company offers clothing from many well-known designers, the company also offers products from designers who are just starting out. In October 2024, the company served 1 million customers online. The company’s e-commerce website has won numerous domestic and international awards.

Farfetch Coupons and Savings Tips

Get 10% off your first order, with some exceptions.
Shop in the men’s, women’s and kids’ sections and you’ll find discounts of up to 60% off.
Look out for the gray coupon banner at the top of most Farfetch pages.
No matter where you are, you can get free returns.
Download the Farfetch app to receive instant notifications about coupon codes and sales.
Sign up for the Farfetch newsletter to receive sale notifications and coupon codes.
Create a free wish list that gives you instant access to your favorite items.

Does Farfetch offer student discounts?
Yes, Farfetch offers a 10% discount for students. You can check your student status with UNIDAYS on their website and join their student discount scheme today.

How to return Farfetch items for free?
Farfetch offers free returns through its returns collection service. Select “Via Express” as your return method to take advantage of this free service. Products must arrive at the boutique or partner brand after the delivery date, so Farfetch recommends arranging pickup within 7 days.

Can I pay for my Farfetch order in installments?
Yes, you can pay for your order in four instalments with Afterpay, free of interest. This option is available by selecting “Postpay Fee” during payment. You must have an Australian billing address to use Afterpay with Farfetch.

How to get the best shipping prices with Farfetch?
Farfetch offers flat-rate shipping, allowing you to order multiple items from multiple brands with a single shipping fee. Qualifying orders must be above a certain threshold determined by their location. If you don’t meet your country’s minimum, shipping costs will vary based on the item’s size, weight, and destination.

Do I need to pay duties and taxes on my Farfetch order?
Farfetch will ship to selected destinations and all taxes and duties are included in the final purchase price when you place your order. All other destinations may be subject to duties or taxes.

Farfetch Shipping Policy
Although Farfetch typically offers free shipping to select locations around the world, you may also have to pay a flat shipping fee depending on your location. In the US, all orders over $150 are subject to a flat shipping fee.

Farfetch Return Policy
Any item purchased from Farfetch can be returned but must be unused, undamaged and unworn to earn points. Original tags must be attached. If the product was packaged in a dust bag or special box, it must be returned in the same packaging.

How to redeem a Farfetch coupon code
After shopping, click the shopping bag icon in the upper right corner, or click the black and white checkout button when you add the last item to your cart. The next page gives you the opportunity to create or log in to your account. Fill out the shipping information on the next page. This will take you to the payment page. In the right column, you’ll see a summary of your order at the top of the page. Below is a rectangle where you can write your promotional code. Enter the code exactly as printed on the coupon and the discount will be deducted from your order total when you return to the left side of the page and fill out your payment information.

Contact Farfetch Customer Service
You can contact Farfetch by filling out a form on the Farfetch website or calling (213) 375-0858 from 8 a.m. Monday through Friday at 11:00 PM EST, Saturday and Sunday at 9:00 AM EST.