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About Crabtree & Evelyn
Founded in 1972, Crabtree & Evelyn began selling handmade soaps from around the world. They now produce their own soaps, lotions, perfumes, spa products and hand creams based on the naturopath and apothecary practices they have learned over the years. Crabtree & Evelyn has established its brand in 65 countries with 200 retail stores. In keeping with its British roots, Crabtree & Evelyn has retained its distinctive British packaging and continues to use natural botanicals in its products, while incorporating new ingredients and discoveries.
Get luxury handmade soaps and personal items without the high price tag with these money-saving tips.
Crabtree & Evelyn Savings Tips
Sign up to the Crabtree & Evelyn newsletter to get the latest information on new products, special offers and in-store events.
Enjoy buy 2 get 1 free deals and discounts on the clearance page.
Crabtree & Evelyn Shipping Policy
Crabtree & Evelyn offers free ground shipping to the continental United States on orders over $75. Other available shipping options can be viewed here.
Crabtree & Evelyn Return Policy
Returns and exchanges must be made within 60 days of purchase. Gift cards are non-refundable and non-refundable. To submit a refund, please call 1-800-272-2873 to request a Return Authorization Number. You can also request an RA number by emailing Askus@crabtree-evelyn.com. Package the RA number and a copy of the original receipt with your return item. Send your package to Crabtree & Evelyn Attn: eCommerce Returns 102 Peake Brook Road Woodstock, CT 06281. Returns and handling fees are the responsibility of the customer. Refunds, less original shipping and handling fees, will be charged to the debit or credit card used to purchase the item.
Returns can also be made in-store. Bring an official receipt so your return can be processed immediately. For more information about Crabtree & Evelyn’s return policy, please click here.
Contact Crabtree & Evelyn?
You can reach Crabtree & Evelyn customer service by calling 1-800-272-2873 Monday through Thursday from 8:30 AM to 5:00 PM Eastern Time and Friday from 9:30 AM to 5:00 PM Eastern Time. You can also email Askus@crabtree-evelyn.com. There is also a form available on their Contact Us page.
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