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About Alibaba

There’s no doubt about it: Alibaba China has changed the way the world does business. Founded by Jack Ma in October 1999, the company has become the world’s leading business-to-business, consumer-to-consumer and business-to-consumer marketplace. You can find over a million products for sale on the Alibaba site, which has a separate section offering deals on new releases. Whether you’re looking for cell phones, multivitamins, or loose fingertip spinners, Alibaba has you covered.

Alibaba China Discount
Create a new My Alibaba account to get up to 75% off on everything from patio tools to design services. Creating a customer account is free and you can sign up on Facebook, LinkedIn, Twitter or email. To register now, visit the Alibaba website, find the “Join for Free” link at the top of the page, and click “My Alibaba” to start registration.

Browse the “Ready to Ship” section of Alibaba’s website and enjoy 10-30% off the original price on mattresses, electric shavers, fitness equipment, laptop stands and other products.

Order in bulk of your favorite products and receive up to 50% off advertised retail price. You can contact manufacturers directly on the Alibaba China platform, and it’s easy to arrange personal discounts for large orders.

Alibaba China holds online trade shows from time to time to showcase new products from some of the world’s leading manufacturers. Online trade shows feature live exhibits, product demonstrations, and many discounts. You can sign up for VIP access to receive 24/7 priority service, free product catalogs, and special offers.

Download the Alibaba China Mobile app to buy phones, TVs, projectors, and millions of other Bluetooth-enabled products at wholesale prices. You can also use the app to chat with vendors, get shipping updates, and discover thousands of new coupon codes every week. The Alibaba China mobile app is free to download for iOS and Android. All you need to do is head to the relevant app store and provide your email address before signing up.

Many suppliers on Alibaba’s China platform offer free shipping for large and small orders. You can find a full list of these suppliers by typing “free shipping” in the Alibaba search bar. If you can’t find the product you’re looking for using the search bar, you can always write directly to the supplier to see if they offer you a shipping discount.

What is Alibaba China’s refund policy?
Alibaba’s “Trade Assurance” provides a 30-day quality guarantee for qualifying orders. You can also use the Trade Assurance Scheme to apply for an immediate refund if your supplier fails to deliver on the agreed date. Suppliers participating in the program have a special icon next to their names, and you can sometimes ask the supplier to extend the return period before purchasing.

What is the best way to contact Alibaba China customer service?
If you need to contact Alibaba customer service to open my Alibaba account, apply for a refund through the Trade Security Assurance Plan, or submit a quote request to multiple suppliers, you can contact the agent by phone at (888) 501-7745. If you need to contact a specific supplier to request a discount or resolve an issue with your current order, you can do so through your “My Alibaba” account.